Privacy - personal data
Clardian is a trade name of BMI SYSTEM SAS (hereinafter "Clardian")
We care about your personal data.
All personal information provided to Clardian is held in the strictest confidence.
Personal data means any data relating to an identifiable individual, as may be provided when a user registers and activates a subscription, and when using Clardian services.
Processing of your personal data is either based on your consent or is necessary for the performance of a contract to which you are a party. If the processing is based on your consent, you may withdraw your consent at any time by contacting us at firstname.lastname@example.org.
If you withdraw your consent or choose not to provide us with certain required personal data, we may be unable to provide you with our products or services in whole or in part.
- Who is responsible for processing the data you provide to us?
Clardian is registered in France and acts as a data controller. We ensure that the data you provide to us is processed fairly and lawfully, and with skill and care, and used only for the purposes set out in this policy.
- Which data do we collect?
We collect personal data in two ways:
Information you freely choose to share with us: in order to use our services, you must provide Clardian with certain personal data, such as your name, location, email address, phone number. In addition, you may choose to provide additional personal information (such as job title, company, mailing address, experiences and interests) to build your profile on the website, with the understanding that this information is intended to allow Clardian and others to identify you.
Information Automatically Collected During Use of Our Website: In addition to the personal data you freely choose to share, we collect and process a variety of information about your use of - and behavior on - our website, such as your browsing preferences, statistics about which pages are most visited on the website, etc.
In addition, when you access, through our Website, third-party services (Facebook™, Twitter™ or LinkedIn™, etc.), we draw your attention to the fact that the providers of these services may also collect and process personal data through their services (e.g. your location, your usage preferences, etc.). Therefore, before using these services, we recommend that you carefully read the privacy policies of these third parties.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK OR ANY OTHER THIRD PARTY WEBSITE IS GOVERNED SOLELY BY YOUR AGREEMENT WITH SUCH THIRD PARTY WEBSITE.
- How do we use your data? Why do we collect your data?
We use the personal data you freely choose to share with us specifically to fulfill the purposes for which it was provided to us: to provide you with the information and services you have subscribed to, to fulfill your orders, and/or to fulfill our obligations under any contractual agreement between you and us.
In addition to the above purpose, we reserve the right to use all or part of your personal data for other purposes:
- to communicate with you,
- to conduct surveys,
- to provide support for our services and products, and for internal Clardian quality control purposes,
- to provide you with offers and promotions on Clardian services and products
- to enhance your experience on this web site
- to analyze the use of the web site
- to analyze your application
We use the information we automatically collect about your behavior on our website to improve and personalize our services to better meet your needs.
- To whom is your personal data disclosed?
Your personal data is only shared with third parties (i) if it is necessary to achieve the purpose for which it was freely shared with us (e.g., subscription to our services), (ii) for technical reasons, (iii) if you have given your prior consent, (iv) if required by law or a court order.
You may choose to share certain information on social networks, for example by using the Facebook™ or Twitter™ or LinkedIn™ buttons, which may be available on our website. Please keep in mind that when you publicly share personal data, that information can be seen and used by others, as well as indexed by search engines.
PLEASE NOTE THAT YOUR RELATIONSHIP WITH FACEBOOK, TWITTER or LINKEDIN OR ANY OTHER THIRD-PARTY WEBSITE IS MANAGED ONLY BY YOUR AGREEMENT WITH THAT THIRD-PARTY WEBSITE.
- What types of cookies do we use?
Session cookies: These are stored on your computer only during your web session. They are automatically deleted when the browser is closed. They typically store an anonymous session ID that allows you to browse a website without having to log in to each page. They do not collect any information about your computer.
Strictly necessary cookies: These are cookies that are necessary for our website to function and for you to complete the services you request. They include, for example, cookies that allow you to log in to secure areas of our website.
Functionality cookies: These cookies store information about the choices you make on our website, such as your username, language or region. In this way, we are able to personalize your visit to our website.
Performance cookies: These "analytical" cookies allow us to collect information about how visitors use our Website, for example to count visitors and see how they move around our Website. They record your visit to our Website, the pages you visit and the links you follow. These cookies do not collect any personally identifiable information. All information is anonymous. This helps us to improve the operation of our website. In order to continuously improve and optimize our Website, we use the following cookies:
- Google Analytics™: web analytics services allowing us to better understand the behavior of Users on our Website.
- Google Tag Manager™ tracking technology: web analytics services allowing us to better understand the behavior of Users on our Website.
- Google Add from Google
- Pardot salesforce
Google Analytics™ and Google Tag Manager™ and GoogleAdd™ are services of Google Inc. ("Google"). The services are web analytics services that allow us to better understand the behavior of Users on our Website. They may use some type of cookie to collect anonymous information and create activity reports about the usage statistics of our Website without you being personally identified. The information generated by these cookies (including your IP address) may be sent to and stored on Google's servers in the United States and therefore subject to foreign law. If you do not agree to Google Analytics™ collecting personal data about your visits, you can install an add-on for your Internet browser, which allows you to disable Google Analytics™.
Pardot™ is a service of Salesforce Inc. The services are web analytics services that allow us to better understand the behavior of Users on our Website. They may use some type of cookie to collect anonymous information and create activity reports about our Website usage statistics without identifying you personally. The information generated by these cookies (including your IP address) may be sent to and stored on Salesforce's servers in the United States and therefore subject to foreign law.
- How can you control the cookies we use?
Note that most web browsers automatically accept cookies but allow you to disable them. Each browser is different, so check your browser's "Help" menu to learn how to change your cookie preferences and how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable all cookies. You can also disable or delete cookies you have previously accepted if you wish. More information is available at the following websites:
- Microsoft Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- Mozilla Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari™: https://support.apple.com/kb/PH17191?locale=fr_FR&viewlocale=en_US
- Google Chrome™: https://support.google.com/accounts/answer/61416?hl=en
- Pardot: https://www.salesforce.com/company/privacy/
- WordPress: https://automattic.com/privacy/
If your browser is not on this list, consult the documentation provided by your browser manufacturer. You can also check your mobile device's documentation to learn how to disable cookies on your mobile device.
We recommend that you leave cookies "turned on" so that we can provide you with a better experience on our website. If you set your browser to block all cookies (including strictly necessary cookies), you may not be able to access certain parts of our website.
Most cookies can also be disabled by third-party tools, such as those offered by Quantcast.com, the Network Advertising Initiative or Quantcast. In addition, most third-party vendors offer modules or procedures that allow you to disable the cookies they use.
- Your rights
7a. In accordance with applicable data protection laws and regulations, you have the right to access, object to, limit, opt-out of, modify or delete your personal data, data portability and not to be subject to a decision based solely on automated processing, including profiling.
To this end, simply log in to your account and make the necessary changes in your profile or, if this is not possible, contact us.
Please send any privacy-related inquiries by email to email@example.com or by mail to
21 Rue de Stalingrad, 94110 Arcueil
Please be sure to include sufficient information to allow us to identify you (including email notifications sent to you by the Clardian platform) and your email address.
7b. Right of Access
You may obtain confirmation from Clardian at any time as to whether or not your personal data is being processed by writing to us by email or regular mail at one of the addresses listed above.
7c. Right to limit processing
You can also ask us at any time to limit the processing of your personal data to certain purposes mentioned above by writing to us by e-mail or post to one of the addresses mentioned above.
7d. Right to be forgotten
In addition, you have the right to be "forgotten" and you may at any time request us to delete all your personal data by writing to us via the above mentioned e-mail or postal mail. Unless we need to retain some or all of the information for accounting, tax or legal purposes (for example, if the law requires us to retain copies of certain accounting records), we will delete your personal data.
You may at any time obtain the rectification of inaccurate personal data concerning you without undue delay by writing to us by e-mail or post at one of the addresses mentioned above.
If you no longer wish us to process your personal data and/or send you promotional material based on your personal data, you may opt-out of receiving such marketing messages by sending an e-mail or postal mail to one of the above addresses.
7g. Data Portability, Migration and Retransmission Assistance
You can order a complete copy of the data at any time, which you can transfer to another data controller. Your data will be delivered within 15 working days by Clardian.
- Security of personal data
Your personal data is stored on - and may be transferred to - servers located in the European Union. Your personal data is protected against unauthorized access and processing by appropriate technical and organizational measures. Clardian takes reasonable precautions to ensure the security of personal data provided to us.
- Notification of Personal Data Breaches
In the event of a compromise of your data, Clardian will notify the relevant supervisory authority(ies) within 72 hours via email with information on the extent of the breach, the data affected, any impact on the Service, and Clardian's plan of action for measures to secure the data and mitigate any potential adverse effect on data subjects.
"Personal Data Breach" means a security breach resulting in the destruction, loss, alteration, unauthorized disclosure of, or accidental or unlawful access to, personal data transmitted, stored or otherwise processed in connection with the provision of the Service.
Clardian will cooperate with you to ensure compliance with applicable data protection provisions, for example to enable you to effectively ensure the exercise of data subjects' rights (right of access, rectification, erasure), to manage incidents, including forensic analysis in case of a security breach.
- Your consent
You may at any time file a complaint with a regulatory authority regarding the collection and processing of your personal data by Clardian. In France, you may file a complaint with the Commission Informatique et Libertés ("CNIL").